Flagship product · Automotive Dealer Workshop & Aftersales Platform (BYOC)
CASK is an enterprise, multi-tenant workshop and aftersales platform for automotive OEMs and their authorised dealer networks. It manages every step from the first appointment to the final invoice, continues working when the systems around it fail, and connects to the outside world through a single governed Integration Hub. AI supports your people throughout, but every change to a business record is made by a person.
The modules
Every module listed below is available in the product today, and any module still being rolled out is clearly marked. Modules are enabled for each dealer individually, and users see only the modules that their dealer has enabled and their role permits.
The daily application for every operational role, from the booking desk to the security gate.
Bookings matched to real workshop capacity, at the desk or by the customer online.
One record for each visit, from arrival to invoice.
Estimates and additional work approved by the customer from their phone.
Planning, dispatch and final inspection for the whole workshop on one board.
Purchasing, stock, the parts counter and stock planning.
Warranty claims from the service order through to settlement with the brand.
Compliant invoicing, advances, credit notes and secure online review.
Trusted customer and vehicle records, shared across the dealer network with consent.
Reminders, updates and feedback on the customer’s preferred channel.
A brand loyalty scheme that rewards customers for every visit.
The vehicle’s own health data in front of the advisor before it arrives.
Recalls, campaigns, offers and free-service coupons.
Tools that work across departments for owners, general managers, accounts teams and dealer administrators.
Operational reports for the workshop, parts and customers, ready for your BI tools.
Every tax rule traceable to its legal source.
Users, workshops, policies and modules managed by each dealer.
A governed path for every change request, from idea to decision.
Fast dealer onboarding, secure support and continuous monitoring.
Built-in support that helps people learn the system and resolve questions without leaving it.
Learning inside the product, with certification.
Clear answers, in context, at the moment they are needed.
On our roadmap: Sales, covering new and used vehicles and leads, and a finance roll-up to the dealer’s accounting system. Deliberately outside the product: a general ledger, payroll and vehicle sales.
Intelligence
My AI Crew provides role-aware assistance within the work itself, rather than as a separate chatbot. The governance that many platforms promise for the future is already part of CASK.
Integration
Every exchange with the brand, the dealer management system, the parts master or the complaints system is registered, authorised, governed by a contract and recorded in one place. Your teams never wait for these systems: work continues without interruption and is reconciled once a system becomes available again. As a result, bringing a dealer group live is a repeatable process rather than a bespoke project.
The infrastructure is defined as code, and every release is verified before it runs.
In a guided assessment on our environment, we take your scenarios from vehicle arrival to invoice, through a parts counter sale, a warranty claim and customer communications. The next step is to run the same scenarios in your own cloud.